Referral Backlogs
Incoming referrals require document review, data entry, routing, and follow-up. Referrals can remain unresolved and patients may never get scheduled.

Automate referral intake, patient scheduling, incoming call handling, and administrative workflows. Help your team process referrals faster, reach more patients, and spend less time on repetitive work.

Proud Partner of the San Bernardino County Medical Society
Integrates with leading EMRs



Specialty practices lose time and capacity when staff must manually process referrals, contact patients, answer repetitive calls, and coordinate follow-up across disconnected workflows.

Incoming referrals require document review, data entry, routing, and follow-up. Referrals can remain unresolved and patients may never get scheduled.
Staff spend significant time answering routine questions, coordinating appointments, and directing callers to the right team.
Referrals are not converted into appointments, late cancellations and no-shows leave schedules empty, and staff lack the time to manually audit charts and call waitlisted patients.
95%
Less manual processing time
1 Day
Time to appointment
2x
Referral processing capacity
$150K
Annualized opportunity
Metrics are from customer deployments. Each metric requires supporting data and definitions, which will be published with customer permission.
Explore a simulated patient interaction and see how VagusX automates the workflow.
Patient
“Yes, this is David. What’s this about?”
Iris (AI)
Thanks, David. Dr. Patel referred you to ABC Cardiology, and I can book your first visit now. I have Tuesday at 10:00 AM or Thursday at 2:30 PM. Would either work?
Referral Received
Referral is received and routed to Iris.
Data Extracted
Key information is extracted and validated.
Iris Contacts Patient
Iris reaches out via voice or SMS.
Appointment Scheduled
Patient is scheduled in your EHR.
Workflow Updated
Systems are updated and exceptions escalated when needed.
This is a simulated representation using synthetic patient information and does not reflect a live deployment.
VagusX combines AI and workflow automation to help your practice process referrals, reach more patients, and make better use of available provider capacity.
Extract relevant information from incoming referral documents and route work through supported workflows.
Coordinate patient outreach through voice and SMS, with follow-ups, reminders, waitlists, and escalation when needed.
Handle rescheduling, cancellation, routine inquiry resolution, and route calls that require staff attention.
Assign and coordinate tasks, track workflow status, and update supported systems as configured.
VagusX is designed to work within your existing systems.
Below are currently supported integrations.
